Solution & Services

	Enterprise Content Management System Providing solutions in the area of Enterprise Content Management (ECM) encompassing document management, web content management, records management, document imaging and workflow. Content management systems are deployed primarily for interactive use by a potentially large number of contributors.
	Enterprise Servers & Storage Consolidation and Virtualization Providing solutions to optimize the total number of physical or logical components of servers and storage in an IT environment, thereby simplifying IT infrastructure and improving manageability – ultimately reducing the Total Cost of Ownership.
	Cloud Computing Enablement Providing consultation and deployment of Cloud Computing infrastructure and services. Cloud Computing can offer greater levels of automation, reduced operating costs, improved application performance and better utilisation of computing resources. Cloud Services include consumer and business products, services and solutions that are delivered and consumed in real-time over the Internet. It enhances business performance for a sound return of investments.
	Data Centre Providing solutions for customers seeking to design and build secure, resilient and redundant facilities to house mission-critical equipment. The solution covers connectivity services, data and network security, raised flooring, precision cooling, uninterruptible power supply, structured cabling, and protection against fire and water leakage, with electrical and mechanical systems engineered with multiple levels of redundancy, and 24 x 7 centralized environmental monitoring.
	Network Integration Providing solutions to design, upgrade and expand the communication & Ethernet networks. The solution helps to consolidate and optimize IT resources, improving clients’ business productivity by providing high availability, resilient and optimally performing network infrastructure.
	IT Security Solutions Providing solutions for customers seeking simple, cost effective, practical multi-layer or defence-in-depth approach to security. The solution provides an end-to-end security capability that meets clients’ business and regulatory requirements while securing IT and data assets, thus minimizing security risks.
	Product Lifecycle Management (PLCM) Providing solutions for customers seeking turnkey solutions to finance, provide, deploy, manage and maintain common IT equipment and infrastructure during its lifecycle or its agreed contract tenure. Maintenance coverage includes corrective, preventive and predictive maintenance.
	Customer Premise Equipment (CPE) Providing solutions for customers seeking cost-effective, reliable and high performance routers for TM Internet and WAN links.
	Service Management Providing solutions to address a complete service lifecycle which will enable companies to manage staff and inventory more efficiently while providing higher level of services to customers. It provides a single, unified view of all service transactions and provides companies a wealth of decision support tools to continuously refine the quality of service process.
	IT Help Desk Providing a completely web-based, ITIL-compliant IT Help Desk solution which offers an integrated package with request management (trouble ticketing), asset tracking, purchasing, contract management, self-service portal and knowledge base. The solution enables clients to have a full-fledged IT help desk and a set of productive help desk staff.
	Multi-vendor Support Organisations typically select and procure a combination of hardware and software platforms and applications. Our multi-vendor support addresses the needs of such organisations requiring a single service provider to support such a complex environment by providing a flexible, end-to-end service which is measured by service levels and is available all over Malaysia.
	IT Outsourcing Services With our in-depth experience in managing IT infrastructure, we help our clients to focus on businesses by working behind the scenes to manage their IT infrastructure efficiently and seamlessly. By applying ITIL best practices and quality management system in our processes, service performance and quality are consistently maintained.
	IP Virtual Private Network (IPVPN) Organisations needing to connect their offices nationwide do not have to invest in their own expensive network infrastructure. Our IPVPN services allow our customers to have a virtual private network spanning the whole country that is both secure and resilient.
	Payment Solutions & Services (PSS) PSS focus is on payment devices which include the supply and maintenance of POS (Point of Sale) and EDC (Electronic Draft Capture) terminals that support credit / debit cards, as well as other multi-purpose cards.